Shipping & Returns

Order processing takes 1-2 weeks.

The shipping time for the method you select will begin as soon as your product leaves our warehouse.

Leatherman is closed on all major US holidays. No orders are processed on these days.

We offer the following shipping methods:

• Standard: 3 - 12 Business Days
• Need expedited freight? Contact us

Note: These times are in addition to the order processing times above.

For shipments to PO, FPO, or APO boxes, United States Postal Service is the only shipping available.

For shipments going to AK or HI, UPS Two-Day or United States Postal Service are the only shipping methods available.

Customized items are not subject to return or exchange. Once an order for a custom or engraved item is received, it cannot be cancelled.

We offer a 30-day return policy for any product not customized. We will refund the total of the items returned in your order, less shipping costs each way. If your return is due to an error on our part, Leatherman will refund the original shipping cost and provide you with a prepaid return label to make the process easy for you.

Items should be returned in the original product packaging with the packing slip included.

*Excludes items listed as Final Sale. Final Sale items cannot be returned or exchanged.

Apparel returns will only be accepted if they do not show any signs of use or damage. They must be in re-sellable condition: unworn, unused, unwashed and in the original packaging with all original tags attached.

Final Sale items cannot be returned or exchanged.

Leatherman custom products are built just for you and cannot be returned or exchanged.

Having quality issues? Please view our Warranty Policy or contact our customer service team.

Please view our Warranty Policy or contact our customer service team.

Please contact Customer Service to request a Return at 800-847-8665 or cobrandorders@leatherman.com. Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone.